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+38 (044) 240-04-20
+38 (044) 240-04-20
For wholesale customers
START OF COOPERATION
In any relationship with a customer, it’s important to understand what kind of product he needs, for what purpose, what quality and under what conditions. To make our cooperation successful, we need to identify the customer and his needs.
01Customer identification
If you are a legal entity of any form (LLC, OJSC, CJSC, sole proprietorship, state-owned enterprise, self-employed person, individual entrepreneur) and plan to place an order, we ask you to upload the copies of required documents to your personal account after the registration in order to speed up your identification and preparation of the Supply Contract.
02Conclusion of a contract
To start the deliveries of our products to wholesale customers, we have to determine and fix the delivery terms and the liability of each party. In order to facilitate and speed up this process, we offer to use our service of conclusion of a contract at personal account of the customer.
In section Contract fill in the required information in relevant fields for the formation of a Supply contract. As soon as we receive your request for a Contract, we will prepare a file with our Supply contract for you and upload it to “Contract” section.
You will be able to download it and study all delivery terms in detail.
Print out the Contract in duplicate, sign it and put your company’s stamp.
Upload a copy of the signed contract to your personal account, and send us the original in duplicate for signing to the address:
1, Novopromyslova Str., Vyshgorod, Kyiv region, 07301, FACTORIA-AGRO, Ltd.
03Checkout
Then you have to create an order for the desired products by selecting the relevant items in the product catalogue on our website, while placing an order, indicate the delivery method
Please note: the cost of delivery is paid by the buyer.
04Invoicing
As soon as we receive and approve your order, we will upload to “Current Order” section in your personal account the invoice, which should be paid within the period, indicated therein.
By issuing an invoice, we confirm the acceptance of your order for fulfilment. If the product is available in stock, we will reserve it under your order for the period of the invoice validity. If the required product is not available in sufficient quantity in stock, we will place the order for production and specify the time when the goods are ready to be shipped at personal account.
Payment of the invoice for wholesale orders is made on a cashless basis by crediting of funds to the bank account of our company using the payment details, stated on the invoice.
Please fill in the bank details carefully when making a payment!
After receiving the payment to our bank account:
- If the goods are available in stock, we will prepare the batch of ordered goods for shipment and will ship them within three working days.
- In case of placing an order for production, we will make shipment of the paid goods within the period, specified at your personal account.
After receiving payment to our bank account, we will prepare a batch of the ordered goods for shipment and implement it within three working days.
05Delivery of goods
- For Ukraine
- Other countries
All deliveries of our products over Ukraine are always accompanied by the following documents:
- Invoice;
- Goods delivery note;
- Quality certificate from the producer;
- Tax invoice is recorded in the Unified Register of tax invoices upon the occurrence of the first event:
Up to 15
For the tax invoices, drawn up from the 1st up to the 15th calendar day (inclusive) of the calendar month, the registration is made until the last day (inclusive) of the calendar month, in which they are drawn up;
After the 15
For the tax invoices, drawn up from the 16th up to last calendar day (inclusive) of the calendar month, the registration is made till the 15th calendar day (inclusive) of the calendar month, following the month, in which they are drawn up;
ll export deliveries of our products are accompanied by such documents:
- Invoice;
- Copy of Cargo Customs Declaration;
- CMR waybill;
- Quality certificate from the producer (2 copies);
- Certificate of goods origin (1 copy);
- Non-GMO certificate (1 copy);
- Packing list;
- Phytosanitary certificate for the supplies of seeds;
- Veterinary certificate for the supplies of feed oil cake.
It’s highly important for us to execute an order of each customer in a quality manner, we always respond to any customer’s request and do our best to make our cooperation long-term.
We kindly ask to evaluate the level of our service and the quality of our products.